{"id":5046,"date":"2019-12-11T17:38:00","date_gmt":"2019-12-12T00:38:00","guid":{"rendered":"http:\/\/lbccviking.com\/?p=5046"},"modified":"2019-12-11T22:00:04","modified_gmt":"2019-12-12T05:00:04","slug":"letter-to-the-editor-qless-is-more-time-consuming","status":"publish","type":"post","link":"https:\/\/lbccviking.com\/?p=5046","title":{"rendered":"Letter to the Editor: QLess is more time consuming"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Dear Editor,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I completely agree with you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is my first year at Long Beach City  College and I have used the Qless app several times to see the cashier and to go to the financial aid office.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The app was supposed to virtually save your spot in line because the school knows that college students are busy and wanted to make it easier to handle business. So I think in theory that the app was a good idea. But I don&#8217;t think that it is very accurate.. like at all.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There has been a multiple times when the app has told me that there are about 27 people in front of me and there is a 67 minute wait time so I&#8217;ll leave and then suddenly I&#8217;m front in line and it I telling me to &#8220;hurry up or [my] spot will be lost.&#8221; So now I&#8217;m rushing so that I won&#8217;t miss this appointment  and have to start all over again. And I appreciate the fact that they give you a &#8220;more time&#8221; but it never seems to work for me I&#8217;ll send for more time and it won&#8217;t let me get more time. So I have to drop everything to go get in line.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And the time on the app is completely off.  Sometimes it will say &#8220;you&#8217;ve reached the front of the line!&#8221; and then I get inside and for some reason I still have to wait in line.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I also hate that they don&#8217;t have like a quick  one question option. Online it will ask you why you&#8217;re visiting today and then it&#8217;ll say like financial aid, cashier&#8217;s office etc. But I just want to ask one question: &#8220;when do I get my financial aid?&#8221; and in two clicks the lady at the window can tell me that my financial aid is coming on the 29th&#8211; but I waited over an hour for her to do just that.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I guess it should be considered that this  is only the second time LBCC has done this so they have not worked out all the kinks.\u00a0But in the spring I hope that they work on this.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sincerely,&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chantera Walton<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear Editor, I completely agree with you. This is my first year at Long Beach City College and I have used the Qless app several times to see the cashier [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[9],"tags":[29,1108],"class_list":["post-5046","post","type-post","status-publish","format-standard","category-opinion","tag-lbcc","tag-qless"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p3Skgy-1jo","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/lbccviking.com\/index.php?rest_route=\/wp\/v2\/posts\/5046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lbccviking.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lbccviking.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lbccviking.com\/index.php?rest_route=\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/lbccviking.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5046"}],"version-history":[{"count":2,"href":"https:\/\/lbccviking.com\/index.php?rest_route=\/wp\/v2\/posts\/5046\/revisions"}],"predecessor-version":[{"id":5048,"href":"https:\/\/lbccviking.com\/index.php?rest_route=\/wp\/v2\/posts\/5046\/revisions\/5048"}],"wp:attachment":[{"href":"https:\/\/lbccviking.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5046"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lbccviking.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5046"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lbccviking.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}